Customer Service
Are You a Talker Or a Listener?
The next time you’re out with a group of people, having lunch or at some other social event, try this little experiment. It has
October 10, 2019
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Search Results
Category: Customer Service
Customer Experience
It Only Takes One Person…
One waitress. One (very bad) mistake. One poor management decision. How many thousands of dollars will be lost in the ripple effect of this?
October 6, 2019
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Customer Service Champions Group Updates
Customer Service Champions LinkedIn Update-Oct 3, 2019
This Week’s Insights Hi everyone: Next week is Customer Service Week! It’s a great opportunity to shine a light on the tremendous role customer
October 3, 2019
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Customer Service Champions Group Updates
Customer Service Champions LinkedIn Update-Sept 25, 2019
This week’s insights Hi everyone: Wow. Seven years ago at this time, the LinkedIn Customer Service Champions Group had only 68 members. As of today,
September 25, 2019
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Customer Loyalty
The ROI of customer service
In a lot of cases, perhaps most, it really boils down to a reluctance to make the financial and time investment that is required
September 24, 2019
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Customer Service Champions Group Updates
Customer Service Champions LinkedIn Update-Sept 19, 2019
This week’s insights Here are this week’s insights from the fantastic people in our Customer Service Champions LinkedIn group. If you are not already a
September 19, 2019
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