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Category: customer service failure
Adome customer service fail
Customer Service

Adobe Customer Service Keeps Getting Worse


Adobe still doesn’t have any live humans, and is asking for her to key in a time for a call-back . The only problem is – no matter what time she keys in, Adobe’s horrendous IVR rejects it. After 3 tries, it tells her she has reached the maximum limit of tries, then hangs up on her.

Seriously ??

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Customer Service at Zellers
customer service failure

Customer Service at Zellers Bayshore


Oh, this was a good one. We are standing in a short line in the Zellers store in Bayshore, with a young “Matt” ploddingly putting people through the cash register. Matt was clearly not a happy man

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