Search Results

Category: Wireless customer service
comcast tries to improve customer service
Customer Experience

Can Comcast Turn The Customer Service Tide?


It’s hard enough for any organization to make significant changes to their culture. Harder still for a giant like Comcast with 80,000+ employees. And then, when you compound that with their track record of creating angry customers (there’s even a “Comcast Sucks” Facebook page), we’re getting into the territory of miracles.

Read More »
Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)