Your ultimate guide to Outstanding Customer Experience
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Michael Hess, In Moneywatch, has a fabulous article on some of the profoundly stupid processes companies have put in place to avoid the ‘cost’ of actually dealing with customers. It’s entitled “Who are you and why are you hiding from customers” and is really worth the read!
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The Belding Group of Companies Inc.
300 Earl Grey Dr., Ste 370 | Ottawa | Canada | K2T1C1
Tel: 1 (613) 836-3559
Email: booking@shaunbelding.com
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