This Week's Insights
Hi everyone:
Next week is Customer Service Week! It’s a great opportunity to shine a light on the tremendous role customer service plays in an organization’s success.
Do you have any plans for Customer Service Week? If so, let everyone know!
Here are some of the great highlights from the last week, including a couple about Customer Service Week:
FEATURED: 6 CRITICAL MINUTES FOR EVERY LEADER
1. Neil Davey shares some insightful thoughts from the CX Leader of the Year finalists
2. Danica Hagey gives us 7 ways to celebrate customer service week
3. Steve DiGioia gives us the characteristics of a customer service professional
4. Michelle Pascoe talks about the 6 things every customer wants
That’s it for this week. Stay tuned for more good stuff! If you have any thoughts, comments, suggestions – add them below!
—
Shaun Belding
CEO
The Belding Group of Companies Inc.
The global leader in customer experience consulting and customer service training.
