Customer Service Champions LinkedIn Update-Sept 19, 2019


This week’s insights

Here are this week’s insights from the fantastic people in our Customer Service Champions LinkedIn group. If you are not already a member (you may have to be one to follow the links), just go to LinkedIn’s Group Page, and search for “Customer Service Champions.”

Customer Service Champions has over 100,000 members – all passionate about delivering great customer service experiences. That’s a lot of experience, and a lot of wisdom!

If you would like updates delivered to your inbox, just put your email address in the sign-up box in the right-hand column.


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1.Todd Kominiak – A fantastic look at customer service in schools – a must-read!

2. Neil Davey – Neil is constantly posting amazing things. Here are two from the last week:

3.Kelechi Okeke – Kelechi always has great insights. This is a brief but poignant story about the power of small acts of kindness from Jet Blue

4. Helen Dewdney – Maybe people aren’t replaceable after all? Helen share’s Sainsbury’s decision to end their till-free experiment

That’s it for this week. Stay tuned for more good stuff! If you have any thoughts, comments, suggestions – add them below!

Shaun Belding
The Belding Group of Companies Inc.

Customer Service Champions LinkedIn Update-Sept 19, 2019
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