SHARE THIS POST TO:

Share on pocket
Share on facebook
Share on twitter
Share on linkedin
Share on reddit
Share on pinterest
Share on whatsapp
Share on xing

Customer service in Moncton New Brunswick – Air Canada Jazz fails

 

My journey to Moncton was a brief one, and pretty much restricted to the Bell Aliant store, the hotel, the taxis and the airport. So here goes:
Bell Aliant: Great service!
Delta Beausejour: The people at the front desk and therestaurant are stellar. The hotel is getting a little old, but is well maintained and the staff are excellent. I highly recommend it! The only negative was a person I spoke to in reservations who sounded quite cold and distant. Not reflective at all of the warmth in the hotel
Taxis: This is the maritimes, so you expect friendly people. No surprise to find them in the taxis as well! The warmth would be quite a shock to people used to taxi drivers in the larger centers!
Air Canada Jazz: Wow. Just….wow. And not in a good way. Air Canada has been pretty consistently impressive with their customer service. It was a shock, then, when the worst customer service came from the AC Jazz ticket counter. There were three people working, and they were the coldest people in all the Maritimes! Seriously – I’ve never seen less friendly New Brunswickers… Very disappointing
Off to Vancouver!

Customer service in Moncton New Brunswick – Air Canada Jazz fails
Share on facebook
Share on Facebook
Share on twitter
Share on Twitter
Share on linkedin
Share on LinkedIn
Share on whatsapp
Share on WhatsApp
Share on pocket
Share on Pocket

Comments? We'd love to hear them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You might also be interested in:
Posts by category
Outstanding
Customer Service Training
The best customer service training programs

Contact us today to learn how The Belding Group can help you stand out with outstanding customer service.

Do you have your copy of The Journey yet?

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)