The
Outstanding Customer Service
Blog

Your ultimate guide to Outstanding Customer Experience

SHARE THIS POST TO:

Share on pocket
Share on facebook
Share on twitter
Share on linkedin
Share on reddit
Share on pinterest
Share on whatsapp
Share on xing

People Who Should Be Kept Very Far From Customers

 

people who should be kept far from customersThere are some people who should be kept very far from customers.  Customer service isn’t a department or a job, it’s an attitude. It requires the willingness and the courage to put the needs of others first.  People who are self-absorbed, narcissistic and either oblivious or uncaring about the people around them don’t last very long in a customer service environment.  (They don’t succeed in very many environments, in fact – but that’s a discussion for a different time).

If you want to get an idea of the type of people who should never have been hired for a customer service job, just check out Twitter. Here are a few recent tweets from people who are really in the wrong occupation:

“I hate Customers, and I hate giving Customer service

“Arguing with an idiot is one of the most frustrating things ever. -Like our customers”

“Iwanna f***ing roundhouse kick everyone of these customers in the f***g head. Especially the old ass one”

“I Need To Think Of Some Good Lies To Tell My Customers Over The Phone”

“I can’t figure out who I hate dealing with more, customers or vendors”

“I hope my customers know how little I care…”

“I’d rather be at the beach right now 🙂 ! I hate customers lol #workingsucks

“I really hate customers at work. Like why must you try and ruin my day!!!”

“Working in customer service has made me realize something about myself… I HATE “CUSTOMERS!!!

I have three questions:

1. Why do people who hate customers go into customer service jobs?
2. Why do they stay there?
3. Who is hiring these people for customer service jobs?

People Who Should Be Kept Very Far From Customers
Share on facebook
Share on Facebook
Share on twitter
Share on Twitter
Share on linkedin
Share on LinkedIn
Share on whatsapp
Share on WhatsApp
Share on pocket
Share on Pocket

Comments? We'd love to hear them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You might also be interested in:
Posts by category
Outstanding
Customer Service Training
The best customer service training programs

Contact us today to learn how The Belding Group can help you stand out with outstanding customer service.

Do you have your copy of The Journey yet?

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)