The Outstanding Customer Service Blog is a collection of tips, tools, trends and insights on customer service and customer experience.
Customer service is a critical component to organizational success. It accounts for 83% of positive word-of-mouth and social media conversations involving your company — and it’s not just a department. It’s everywhere. That’s why this blog isn’t just written for customer service trainers, managers or professionals. It’s written for everyone who works in a customer-focused environment. Enjoy!
The Top Ten Bad Customer Service Stories of 2019 Last week we published the Top 10 Best Customer Service Stories of 2019. This week, we flip the coin over and take a look at the ugly side – the Top
Shaun Belding’s blockbuster new book, The Journey to WOW continues to get rave reviews. The Amazon bestseller is being called “the must-read for anyone in business and management”
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The Belding Group of Companies Inc.
300 Earl Grey Dr., Ste 370 | Ottawa | Canada | K2T1C1
Tel: 1 (613) 836-3559
Email: booking@shaunbelding.com
Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)
(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)
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