Poor Internal Customer Service? Here’s What To Do
April 28, 2022
Internal customer service has become a hot topic over the last few years. It’s frustrating when you feel you can’t rely on your coworkers to do their part.
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The Outstanding Customer Service Blog is a collection of tips, tools, trends and insights on customer service and customer experience.
Customer service is a critical component to organizational success. It accounts for 83% of positive word-of-mouth and social media conversations involving your company — and it’s not just a department. It’s everywhere. That’s why this blog isn’t just written for customer service trainers, managers or professionals. It’s written for everyone who works in a customer-focused environment. Enjoy!
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Have You Read The Journey to WOW Yet?
The 2nd edition of Shaun Belding’s bestselling book, The Journey to WOW is now out! It includes powerful new section summarizing the lessons in creating outstanding customer experience.
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