The Outstanding Customer Service Blog is a collection of tips, tools, trends and insights on customer service and customer experience.
Customer service is a critical component to organizational success. It accounts for 83% of positive word-of-mouth and social media conversations involving your company — and it’s not just a department. It’s everywhere. That’s why this blog isn’t just written for customer service trainers, managers or professionals. It’s written for everyone who works in a customer-focused environment. Enjoy!
Hideous Customer Service Stories For the last ten years, we have been keeping our eyes peeled for customer service stories in the media. We collect them to use in our customer service training programs and service recovery workshops. In
Shaun Belding’s blockbuster new book, The Journey to WOW continues to get rave reviews. The Amazon bestseller is being called “the must-read for anyone in business and management”
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Contact us today to learn how The Belding Group can help you stand out with outstanding customer service.
The Belding Group of Companies Inc.
300 Earl Grey Dr., Ste 370 | Ottawa | Canada | K2T1C1
Tel: 1 (613) 836-3559
Email: booking@shaunbelding.com
Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)
(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)
