SHARE THIS POST TO:

Share on pocket
Share on facebook
Share on twitter
Share on linkedin
Share on reddit
Share on pinterest
Share on whatsapp
Share on xing

Taxi customer service in Vancouver – choose Yellow Cab over Richmond Taxi!

 

Over the last week I’ve been in and around Vancouver, BC, Richmond, Bunaby, Coquitlam, etc. AlthoughI rented a car for most of it, I did take a taxi a few times just to ensure I didn’t get lost. I discovered a striking difference between Richmond Taxi – which I would take from my hotel to the venues, and Yellow Cab, which I used for the return trip.

The first trip in the Richmond Cab was terrifying. I watched with morbid fascination as the driver played with his GPS in one hand, and talked on his cell phone with the other. I have no idea what he was using to steer with…

The route he took us on was circuitous, and it cost me a full $15 more than any of the other cab rides. The second Richmond Cab driver got me there a little more directly, but drove so close to the car in front of us I thought we were attached.

My experience in the Yellow Cabs, however, was quite different. The drivers were polite and extremely friendly, and they seemed to actually be able to…well… drive. Guess who’s card I’ve got in my wallet for the next time I need a cab? You got it – Yellow Cab.

Yet another example of how good customer service makes a company more money!

Taxi customer service in Vancouver – choose Yellow Cab over Richmond Taxi!
Share on facebook
Share on Facebook
Share on twitter
Share on Twitter
Share on linkedin
Share on LinkedIn
Share on whatsapp
Share on WhatsApp
Share on pocket
Share on Pocket

Comments? We'd love to hear them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You might also be interested in:
Posts by category
Outstanding
Customer Service Training
The best customer service training programs

Contact us today to learn how The Belding Group can help you stand out with outstanding customer service.

Do you have your copy of The Journey yet?

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)

Winning at Work Newsletter

The Workplace Success Newsletter

read in over 100 countries

Awesome tips to help you succeed
Free – once a week in your inbox!
(And 100% spam-free!)

(Want to see the kind of tips you’ll be getting before signing up? You can find them here.)