Volkswagen Just Schooled Boeing on Customer Loyalty

 

Wow! On Monday, my article on Boeing’s lack of transparency and failure to take ownership came out in Fast Company. Yesterday, Volkswagen dramatically punctuates how brands that own their mistakes win back customer loyalty. 

This may be the most brilliant car ad in the last couple of decades. Take a look!

Volkswagen Just Schooled Boeing on Customer Loyalty
You might also be interested in:
Posts by category
Winning at Work Newsletter

Cranky Customers?

Crazy Coworkers? Bad Boss? Challenging Employees?
Looking for Tips on Success at Work?

Free – once a week in your inbox!
(And 100% spam-free!)

Outstanding
Customer Service Training
The best customer service training programs

Contact us today to learn how The Belding Group can help you stand out with outstanding customer service.

Do you have your copy of The Journey yet?