Shaun Belding customer service keynote speaker

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What does it cost to lose a customer?

 

We built this calculator a couple of years ago to help show the cost of poor customer service. We’re looking at revisiting it as new statistics are coming out on the impact of negative word-of-mouth. In the meantime, for those who haven’t seen it, here it is! ow.ly/gC5Ek

What does it cost to lose a customer?
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Shaun Belding customer service keynote speaker

The Belding Group of Companies Inc.
300 Earl Grey Dr., Ste 370 | Ottawa | Canada | K2T1C1

Tel:  1 (613) 836-3559
Email:  booking@shaunbelding.com