Outstanding Customer Service

Your ultimate guide to Outstanding Customer Experience


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Lego customer service story!


Great customer service story from LegoA awesome Lego customer service story!  The iconic toymaker Lego scores with the first real ‘Wow!’ customer service experience of 2013.

When 7-year-old Luka sent them a letter regarding a lost Ninjago Ultra Sonic Raider figurine shortly after Christmas, he got an epic response.
Somebody had a lot of fun writing that response letter, and a 7-year-old boy and his father started 2013 with a heartwarming experience. Kudos to Richard at Lego Consumer Services!


Are you looking for customer service consulting, ortraining for your team or company? Look to the world leader in customer service training: Belding Training

Looking to measure your customer experience? RetailTrack Mystery Shopping & Consultingis a world leader in Mystery Shopping and Voice of the customer research.

Lego customer service story!
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