"A World-Class Customer Service Culture Doesn't Happen By Accident"
SHAUN BELDING: Customer Service Expert, Inspiring Keynote Speaker,
Shaun Belding is CEO of The Belding Group of Companies, and is a leading global expert on customer service, customer experience and service leadership. He works with companies around the world to help them create and sustain outstanding customer experience cultures. As a customer service keynote speaker, Shaun has inspired and energized audiences around the world.
What Was Good Enough Last Year Isn’t Good Enough Today
Organizations that consistently deliver outstanding customer experience are continually innovating and improving. Shaun’s keynote pesentations shine a light on the strategies, skills and practices that need to be embraced to stay competitive and strengthen your customer service culture.
"Shaun Brought My Staff Back From the Dead"
- Metro Toronto Convention Centre
Shaun supports every skill, every tool and every winning mindset with research and unforgettable anecdotes. He will make your people laugh. He will make them think. He will give them ideas, inspiration and motivation on customer service that will stay with them for a very long time.
Shaun is the founder of the world’s second-largest Customer Service Group on LinkedIn