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Category: Telephone Customer Service
Customer Experience

How To Get Great Customer Service (Almost) Every Time

 

What should you do if you’re a customer? Should you just cross your fingers and hope for the best? Sure, you make a point to do business with companies you know will treat you well, but what about all of the other places you spend your money?

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Customer Experience

5 customer service disasters

 

Interestingly, the compilation is presented as sort of a ‘customers gone wild’ piece. Listening to them, I hear something a little different. Are they perhaps legitimately frustrated customers who have hit the end of their rope?

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